Support Is Available From 9am-5pm, Monday to Friday. We endeavour to answer all support enquiries within 1 working day – if your support query is submitted outside of these times the team will get back to you on the next working day.

Wanting to place an order?

If you would like to place an order but are having issues online we have a dedicated sales team on live chat by clicking on the ‘Contact us’ button on-screen or email our support team on kayak-support@bluefintrading.co.uk

Our sales team on the telephone can also send an invoice via email but are unable to take card details over the over the phone due to data protection laws. They are available 9am until 5pm Monday to Friday on 03333 444034

Question about delivery?

Please check our delivery information for any questions or issues regarding delivery, if this does not have the information you need then please contact us using the form below.

Already ordered?

For any questions or issues regarding an existing order please use the form below to get in touch with our support team or email kayak-support@bluefintrading.co.uk

Support request form

Please use the short form below to submit a support request. Our agents operate between 9am and 5pm and will get back to you within 1 working day and resolve any questions or issues you might have.