COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

Sit on top kayaks: The best for fishing | Bluefin Kayaks

Sit on top kayaks: The best for fishing

Sit on top vs. Sit in

When looking for a fishing kayak, you will come across two different types; sit on top and sit in kayaks. As their name suggests, sit on top kayaks have a seat that is mounted above the hull rather than within the hull. Typically, the top of the hull is normally solid but with channels or holes at the bottom. These holes are designed to drain water from the kayak and thus you will not need to worry about flooding the boat. Whereas with the more traditional sit in kayaks, you are enclosed inside the kayak.
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Sit on top

Sit on top kayaks, that Bluefin specialise in, are extremely popular with fishermen up and down the country. The open design allows for full mobility which is perfect for assisting you in your fishing ventures. Due to them being wider than traditional kayaks, sit on tops are extremely stable, even allowing people to stand up on them easily. The increased stability of the wider hull also makes it extremely easy to get in and out of the kayaks.

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Fishing Aided Design

Also to further assist any anglers, all of our models have compartments integrated into the hull which allow you to store various items such as; water bottles, fishing rods, the paddles, tackle and any other gear you may need during your fishing expedition. The water tight compartments even mean you can take out devices such as mobile phones and cameras, meaning you can snap that great catch!

Have a look at our range here! If you have any questions or queries please call us on 01422 400077!

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